Tax season represents one of the most important recovery windows of the year for collections and revenue‑cycle organizations. Consumer liquidity increases, payment behavior shifts, and previously stalled accounts often become viable again. Yet many organizations approach tax season with the same strategies they use year‑round which can miss the opportunity of tax season altogether. Advanced scoring and contact analytics change that equation. By leveraging machine‑learning‑ba

For years we have understood that the best collectors can connect with folks even if those people wish to communicate differently than...

Happy New Year! It is a great time to count our personal or business blessings and consider the possibilities. Energy always spikes as I...

Although we are not yet seeing pre pandemic numbers, we are seeing a steady rise in personal bankruptcies year over year. CBS News ...

I for one am tired of all the negative news and predictions of our industry. Too often, I attend a show, a webinar, or a class and walk...

Right after getting married and leaving the benefits of our family’s car insurance, my wife and I sat down with an insurance salesman to...

The numbers are in, and the gossip is true. The Intelitech Group is celebrating 25 years of business, and we can’t thank you enough. It...

The best businesses, like the best collectors, know the right questions to ask to get their desired results. The best collectors learn...