What's New with LEVERAGEâ„¢
FACS
We recently enhanced our daily file exchange framework and want you to know so you can consider and request one or both upgrades.
Exchange Files Multiple Times Daily
The FACS interface with Intelitech can now be scheduled to run multiple times daily using iRicochet! You could schedule one or more file exchanges that will send new accounts to Intelitech to be scored, scrubbed, and returned to you within a couple of hours during the business day and after hours.
Automated Imports
The iRicochet! framework can be set to automatically import response files into FACS when they appear rather than at a particular time of day. This removes the guesswork about when files will be ready to read in and the conservative scheduling that (almost) guarantees the files will be present when the import runs.
TCS
We recently enhanced our daily file exchange framework and want you to know so you can consider and request this upgrade for your system.
The iRicochet! framework can be set to automatically import response files into TCS when they appear rather than at a particular time of day. This removes the guesswork about when files will be ready to read in and the conservative scheduling that (almost) guarantees the files will be present when the import runs or the multiple scheduled imports over a period of a few hours so that one of the imports catches the response files.
ACE
Performance
We improved the performance of the request and response file exchange. If your request file exchange is running longer than you’d like, let us know and we can apply the upgrade to your system. The response file improvement was released to everyone.
Data Files for Effort
We now have standard extracts for the phone log, email log, text log, and time spent. When we add these to your file exchange setup, we can include these records of effort in your reporting.
All Platforms
New Data Feeds
We continue to add customers to our standard data feeds from TCN, SBT, VoApps, and RevSpring. If you use these or other communication platforms, we are interested in pulling your outreach data into the warehouse with your other effort and performance measures to provide a broader picture of how the Intelitech products are performing.
Deceased Data in Scrubs and Monitoring
Since 2015, States are no longer required to report all deaths to a federal Death Master File. This has decreased the availability of death records to everyone, everywhere. Each county and State maintain death records using their own methods and standards for recordkeeping. The federal government maintains death records for individuals drawing benefits from the Social Security, Medicare, and Medicaid. Our partners for scrubs and monitoring have worked diligently to improve the coverage post-federally mandated recordkeeping.
A new consortium of providers has been signed on to Phin’s deceased monitoring service and we’re excited that this will improve coverage for recorded deceased consumers. We will make another announcement when this is live.
Email append feature available
LocateSmarter and Phin now offer an email append feature. If you are interested in acquiring email addresses for your consumers, please reach out.
LEVERAGE features in the field
We have more than 50 customers using our automated medal review and adjustment framework. The medals behave the same in the collection platform, but the algorithm self-adjusts as needed on a weekly basis. We will be moving everyone to this framework over the summer months to keep the algorithms at top effectiveness.
Our new customers and some existing customers are beginning to use Signals to simplify their workflow. Rather than doing complex conditionals in your collection platform, you can key off the one data point provided in Signals to be alerted to relevant, high confidence scenarios for identity, bankrupt, deceased and litigious consumers.