Stay current with the latest news from The Intelitech Group. Here you will find press releases, product enhancements, market perspectives and other important articles regarding what’s occurring at Intelitech.
Scrubbing an account when it is assigned to your business to ensure it is legal to collect and profitable to work is commonplace in the collection industry. However, we live in a fast-paced world so, what happens when the status…
One of the biggest challenges in ARM is keeping your collectors motivated. At industry shows, classes regarding collector motivation are packed because we’re all seeking new ideas. And it’s understandable -- a person’s patience is tested multiple times a day when working in customer service.…
Most people don’t think I want to be a debt collector when I grow up. But despite its lack of glamour, it has ended up being a rewarding career and industry for the many who end up in debt collections…
What has the power to improve collector performance, employee turnover rates, client retention, overall collection performance AND your effectiveness? It’s not a riddle – it’s data and scoring. Most agencies are using data and scoring today, but it’s not always…
Data and scores are nothing new in the ARM industry -- we're all doing it on some level, spending time and resource, and many are left wondering if it's really working. Sitting in on one of many recent ARM industry…
We are excited to be at ACA’s annual show this year in Colorado! We hope you’ll find time to stop by our booth and introduce yourselves. This year we’ll be featuring a new product for your Collectors called StackUp. With…
