Stay current with the latest news from The Intelitech Group. Here you will find press releases, product enhancements, market perspectives and other important articles regarding what’s occurring at Intelitech.
CAMAS, Wash. – The Intelitech Group™, a premier analytics provider and consulting service in the Accounts Receivables Management industry, is pleased to announce the latest update to their collector training solution for recovery professionals, StackUp™. StackUp comes preloaded with hundreds…
We’ve all been there, we’re in class, and the professor announces that the next assignment will be a group project. Many of us shrug and roll our eyes, expressing our disappointment. Why are we disappointed? Because now, instead of just…
Most of us are anxious for the COVID-19 pandemic to pass. We’re looking forward to returning to life as to how things were before COVID-19 hit, and resuming business as before. But after the pandemic, chances are business will not…
One of the biggest challenges in ARM is keeping your collectors motivated. At industry shows, classes regarding collector motivation are packed because we’re all seeking new ideas. And it’s understandable -- a person’s patience is tested multiple times a day when working in customer service.…
When I was a teenager my neighbors asked if I would be willing to water their plants while they were on vacation. Before they left, they invited me to their house to show me their different plants, trees, and flowers.…
I recently attended a webinar, hosted by AccountsRecovery.net, where a panel of leaders from various agencies discussed how they train their collectors. Training methods varied but the challenges in training collectors were relatively the same. One of the challenges mentioned…
