Stay current with the latest news from The Intelitech Group. Here you will find press releases, product enhancements, market perspectives and other important articles regarding what’s occurring at Intelitech.
In my last Tips article, I reviewed ways to help your collectors be more productive through automation. In this article I want to give you some insight on enhancing collector’s skills, so you can set your collectors up for success. To increase your…
One of the biggest challenges in ARM is keeping your collectors motivated. At industry shows, classes regarding collector motivation are packed because we’re all seeking new ideas. And it’s understandable -- a person’s patience is tested multiple times a day when working in customer service.…
For those involved in sports you are well aware of a tactic to improve the team that has become known as tanking. This approach means you essentially set your team up to lose or try to win less often in…
