Stay current with the latest news from The Intelitech Group. Here you will find press releases, product enhancements, market perspectives and other important articles regarding what’s occurring at Intelitech.
Author: Terry Glidden Constant optimization of your account strategy is nothing new in ARM – testing new workflows, scores, data enrichment and other strategies is an ongoing process of adjusting and observing. Innovative servicers to ARM recognize that work effort…
Move over data scrubbing and skip tracing, there’s a new sheriff in town: data enrichment. Data enrichment simply refers to the act of taking data in your system and appending it with other useful data. So, is this just lipstick-on-a-pig…
One of the biggest challenges in ARM is keeping your collectors motivated. At industry shows, classes regarding collector motivation are packed because we’re all seeking new ideas. And it’s understandable -- a person’s patience is tested multiple times a day when working in customer service.…
How many consultants does it take to change a light bulb? “Well, it depends.” Sure, consultants sometimes get a bad rap for their approach to decision-making, and some of those consultant stereotypes, well, they’re true. Consultants tend to come with…
Most people don’t think I want to be a debt collector when I grow up. But despite its lack of glamour, it has ended up being a rewarding career and industry for the many who end up in debt collections…
Retaining and growing clients is an important initiative for many of our ARM customers, and we get asked often for insight into ways to better serve and differentiate with clients. As data consultants, we primarily recommend using your data to…
