A Time to be Thankful

We’re thankful to be part of the ARM industry right now: here’s why Calling 2020 “a challenging year” is quite the understatement; however, with challenge comes opportunity and we are proud to be part of an industry that supports one…

Propensity to Pay: The Right Approach for the Right Account

The importance of knowing an individual’s ability to pay is crucial to your agency’s organization of account inventory. It significantly helps your collectors in their talk offs and the collection strategy approach to each account. Having this information is also helpful in the organization of dialer campaign strategies and letter strategies.   A situation where…