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Intelitech Blog

Stay current with the latest news from The Intelitech Group. Here you will find press releases, product enhancements, market perspectives and other important articles regarding what’s occurring at Intelitech.

Scores Alone Aren't Enough

December 2, 2022

Everyone in collections knows that using a score can help you be more efficient, but how many agencies find using a score boosts profitability in practice, month in and month out?  To ensure that having a score turns into profiting from the score, Intelitech…

#collection-analytics, #the-intelitech-group

By The Intelitech Group

A Little More Charity Please

October 27, 2022

Today’s inflation is wreaking havoc, like the often-bitter storms of winter.  Consumers seek shelter by applying for charitable assistance wherever they can.  The qualification process can be tedious for consumers and expensive for agencies, hospitals, and businesses to comply with…

#collection-analytics, #the-intelitech-group

By The Intelitech Group

Data Pre-COVID is Useless... Or is it?

September 16, 2022

It’s difficult to find a person or organization that hasn’t been touched by the COVID event. We shop, do business, socialize, and consume healthcare with different expectations. You may have heard people say that since all this upheaval, data you…

#collection-analytics, #the-intelitech-group

By The Intelitech Group

4 Helps for Managing the Storms of Change | ARM Industry Tips

August 24, 2022

Working smarter is not just something we tout to our clients; it is something we continuously pursue inside our company walls. The Intelitech Group supplies technical tools and expertise to assist organizations to succeed in our shifting industry. We propose…

#intelitech

By Jason Houston

Wait Time Vs. Withdrawn Rate

April 14, 2022

The debate over which is the higher priority between agent wait time and the withdrawn rate has gone on for as long as contact management solutions have been in our industry.  People feel passionate about their approaches and have based…

#telephony, #the-intelitech-group

By The Intelitech Group

ACA's Ignite 2022 Conference Takeaways

March 25, 2022

Like many of you who attended ACA’s Ignite at Caesar’s Palace in Las Vegas, we made sure to pack some comfortable shoes knowing there would be some serious steps for our pedometers to track. The experience didn’t disappoint. We were…

#tradeshows-events

By The Intelitech Group

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