Summary of Features and Services
Core System

• Collection Strategies
• Automatic Letter/Notice Generation
• Account Flow Manager
• MICR, Driver's License, and City, State and Zip Code Verification
• Check Packeting by Debtor
• Check Audit and Accounting
• Forward Agency Management
• Over 25 Standard System Reports
• Ad-hoc Reporting
• SCAN Interface
• Standard Support

Additional Services

• Data Warehouse
• Data Mining
• InteliScore
• Electronic Check Re-presentment
• Point of Sale Check Verification
• Consolidated Returns
• Reporting to Other Negative Check Databases
• 24x7 Product Support

System Details
Account Flow Manager (AFM)
The Account Flow Manager enables you to automate redundant tasks and account reviews. You can actually determine the flow of an account through your operation down to the smallest detail. The AFM controls letters and notices, number of attempts, work strategies, cancellation or settlement, and reporting.

• Collectors can keep track of critical events such as promises to pay and call backs
• Zero in on a collector's strengths and weaknesses providing an effective framework for motivation and management control
• Use of single keystrokes to move anywhere in the account
• Collectors set up payment arrangements and then the system tracks compliance, thereby freeing up the collector's time to work on other accounts
• Accounts are prioritized for the collectors based upon strategy setup by management

Financial Profile Screens
There are 40 Financial Profile Screens with a total of 1600 fields available for storing key financial and legal information about an account. Standard fields are available or they can be customized according to need.

Packeting
Accounts within the ICR system can be linked together with other accounts for the same customer or household. The Packeting function is completely controlled by management within the strategies setup in the Account Flow Manager (AFM). You determine the data that constitutes a "match" and the weighted value of the data. Immediately upon bringing up an account, a collector can see any and all checks a customer has bounced.

Collection Management
The ICR software provides an array of powerful Collection Management tools. In addition to the traditional reporting and tracking of costs, the system features the following:

• A flexible security system of passwords allows your organization to control exactly which routines your employees may access
• Management may easily oversee and distribute assignments and work loads
• Forecasts are provided for accounts to be worked and for which payment is expected
• Specific actions taken by collectors and time spent working each account, along with collector methods used, can be easily generated in report form
• Management has the ability to determine collector effectiveness and daily activity by unit; receive dollar breakdowns of assignments and costs; and identify accounts that have not been worked during the time period you specify
• You can zero in on activities that help make collectors more effective
• Collector goals versus Actual Collections are shown in graph and report form
• Management can also score accounts with removal criteria to indicate when they are no longer profitable to collect
• Reports display all costs incurred by your company during the collection process for each individual account record
• Management can establish and monitor collection activity, collector ratios and track minimum and maximum norms

Correspondence
Correspondence within the ICR system provides maximum flexibility in scheduling, printing, and mailing of any type of letter or notice. Any correspondence can be manually requested or automatically scheduled. Virtually any information from the database can be printed on an unlimited number of user-defined accounts. Management can track the effectiveness of each letter or notice. Letter templates simplify setup and development of letters and notices.

Forwarding
Forwarding of accounts to outside agencies can be setup as an automated process for a large assignment of accounts or even for an individual account. Once an account has been placed with an agency, reports can be generated to track performance, identify problems, and maintain control of accounts.

The Accounting System
The Accounting system is easy to use and provides a powerful tool for financial control.

• An easy-to-use Posting Screen provides flexibility and efficiency for entering daily transactions
• Notes are displayed for each account and are easily updated
• Transaction codes are used to apply payments to accounts
• Online help
• Reports provide information on:
  • Balance daily deposits against posting transactions
  • Reflect over payments
  • Create "settlement" report
  • Generate bank deposit slips
  • Enables management to determine the effectiveness of posting staff

Easy Out Reports
Users who have no special programming experience may create custom reports. The ICR software has a menu-driven program to make it simple.

• Any information contained in the database can be located easily and generated in report form
• You can control the format of your retrieval or report. Output can be sent to either a printer, a file or a screen
• The report feature provides the ability to selectively retrieve information based on the criteria you provide. You may search any record or group of records, and you have the capability to sort and list the data in any format you choose.
• This is a dictionary driven report feature. You structure the request for information in a format that is meaningful to you
• The user may sort and select the information in any order desired
• Data can also be summarized and subtotaled at any level you request

Win2000
This advanced product marks the beginning of an emerging trend for The Intelitech Group in providing our clients with increased power in a windows environment. The Intelitech Group has satisfied a demand in the industry for convenience, simplicity, and advanced visual execution abilities.

Win2000 is a Windows™ mouse driven "Point and Click" technology that reduces training time and provides flexibility along with quick access to data fields. Tool bars with icon driven Cut and Paste, Copy, Print, Time, etc., offer consistency with other Windows programs while button bars label and display The ISC System function keys allowing you to create macros of your most used commands thus saving key strokes.

On-screen data field editing with keyboard or mouse commands allows quick updates of important information, and file transfer capabilities allow users to import ad hoc reports to their favorite spreadsheet application, saving effort. Correspondence and mail merges can be created in your favorite word processor then imported as ASCII text files directly into The ICR System.

Open Architecture and Operational Environments
The ICR software operates in the UNIX and Windows NT environments. It can be configured for a standalone or a network operation. Network operations can be either a LAN or a WAN. The ICR software is currently utilized in centralized and remote/branch scenarios.

Configuration options include the following: