Notes

Outline

Acumen!

Acumen!

A Paradigm Shift

The Weakest Link Principle

Acumen!

Areas of Focus Recovery scoring Resource allocation Cost of doing business Reports and Data Mining

Recovery Scoring

Recovery Scoring

Resource Allocation

An Example

Cost of Doing Business

Reports and Data Mining

Integration with The Collector™ Data and score is automatically transferred AFM optimizes flow of accounts by profitability Work In Process (WIP) queues are enhanced Optimizes calling campaigns for best time Executes proper exhaustion strategies Cost of collection effort uses all aspects of the collection process Data mine is independent of Collector System

Acumen! Benefits Reduced Costs: 10% to 30% reduction in collection staff Reduction in outsourcing costs (CB Reports, Skip Tracing) Reduction in telephone expense More effective resource utilization More effective client sales & management More effective agency management Improved Revenue: Increase production capacity without adding to staff Maintain or increase recovery percentages Faster turnover on recoveries