Notes

Slide Show

Outline

1	Human Capital The Lifeblood of the Collection Agency
2	Maximizing Human Capital
3	“The illiterate of the future are not those who cannot read or write. They are those who cannot learn, unlearn, and relearn.”
4	Why Do Good Employees Leave? Unsure of Company’s Future Unhappy in Job / Morale Don’t feel appreciated Not adequately trained Compensation No Future for them
5	Human Capital Investments (Employee Empowerment) Company Alignment The Learning Process Leadership / Management Methods Measuring Return on Investment
6
7	The PowerGlass^TM
8	The PowerGlass^TM
9	Employee Empowerment
10	Employee Empowerment The Platinum Rule Personal Growth & Development Environment Recognition Compensation Career Opportunities
11	The Learning Process
12	Applying the CANI^TM Principal
13	Question?
14	Answer
15	Leadership vs. Management Focus
16	Leadership Methods Employee Trust Company Integrity Look for the Positives Communication Skills
17	Measuring Your Success
18	Thank You for Attending! Contact us at: Booth 409 360-260-9780 www.intelitechgroup.com consult@intelitechgroup.com