Debra Ciskey
Director, Performance Development Group
Afni, Inc., Credit & Collections
"We are incorporating CollectorTalk! into
the new hire training process… Our trainees have enthusiastically
embraced it and like the opportunity it gives them to hear themselves
in a ‘safe’ environment—one in which a customer is not impacted.
It has given them confidence and sense of eagerness to take that first
real call."
Lacey Cherrington
Vice President & General Manager
E Partner Net
"We have seen recognizable improvement in our collection
procedures and strategies using Acumen!. There is no question about
the positive impact The Intelitech Group has had on our collection
efforts and our account flow."
Mike LaMont
Vice President
J&L Teamworks
"New collectors typically take about six months to earn
a return on investment. With CollectorTalk!, we have been able to
do it in two!"