The Intelitech Group Launches CollectorTalk! 3.14
Vancouver, Washington – August 21, 2006 – The Intelitech Group, a business management and debt recovery consulting company, today announced the launch of CollectorTalk! 3.14, the latest version of its collector training software.

This version of CollectorTalk! features significant enhancements, including a new tutorial to improve the listening and communication skills of collectors. This tutorial teaches collectors how to listen to debtors and use the information obtained to collect the maximum amount on each call. “The ability of collectors to listen effectively to debtors and gather information has become not only important, but necessary,” said Matthew McCasline, Client Relations Executive, The Intelitech Group. “CollectorTalk! 3.14 will teach collectors how to listen to debtors and use that information to collect more money.”

The new listening tutorial walks the collector through several listening exercises, and then allows the collector to sharpen his/her skills in asking questions, clarifying, confirming, and redirecting. These interactive lessons include quizzes to assure that each collector has the required knowledge and skills to be able to gather the pertinent information from each conversation with a debtor.

CollectorTalk! is an affordable yet effective training solution designed to help each collector become a top performer. Using the unique technology of call simulations, behavioral profiling, and neuro-linguistic programming, CollectorTalk! helps collectors to collect more money. CollectorTalk! arms collectors with the skills they need to overcome debtor excuses and confidently collect the maximum amount on each call.

The Intelitech Group provides specialized solutions to address today’s collection challenges. Using proven business methodologies, cutting-edge analytics, and industry expertise, The Intelitech Group delivers technology solutions to help its clients increase profitability. Located in Vancouver, Washington, The Intelitech Group serves more than 50 clients throughout the world. For additional information, visit www.intelitechgroup.com.

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