Client access to reports available through the Acumen! Collection Suite.

Some of the Client Reports available are:

• Score Reliability Verification Reports
  Validate by agency and by client the reliability of Acumen!’s various scores (in terms of recovery percentages).
  
• Revenue Generation Reports
  Analytically examine recoveries by agency, by client, and by score.
  
• Costing Profitability Reports
  Track the real costs of your recovery effort and identify in terms of cost-to-revenue ratios your best and worst clients and markets.
  
• Best Time To Call Statistics Reports
  Track Contacts and Promises by day of the week and time of day (in terms of percentages and ratios), identifying optimal work days and times.
  
• Client Placements & Average Score Comparison Reports
  Compare quarter-to-quarter client placement activity and average score performance. Identify trends up or down in client placements and the relative collectability of client paper.
  
• Recovery Effort Reports
  Identify how much effort is expended to produce a certain percent of your total recoveries. Will help you to set appropriate work strategies in terms of dollars returned versus effort invested.
  
• Recovery Effort Per $100 Recovered
  A costing report that reveals the impact of account balance on dollars recovered.
  
• Recovery Rate Transaction Reports
  Provide an array of drill down and ad hoc reports on posting transaction data that would have been lost at month end for Columbia Ultimate clients not using Acumen!
  
• Collector Reports
  Capture and analyze recoveries and recovery effort by collector initials, not just by desk.
  
• 13/25 Month Recoveries Stairstep Reports
  Analyze recoveries and recovery percentages by current month compared to the month the account was placed. These reports can be sorted by client, a group of clients, market segment, score, score range, dollar range, etc. Valuable in analyzing and examining what is and what is not working in your recovery effort.
  
• Monthly Cash Flow Reports
  Project cash flow by analyzing payments, payment plans, postdated checks, and promises to pay