Investing in Collectors’ Personal Development

I recently attended a webinar, hosted by AccountsRecovery.net, where a panel of leaders from various agencies discussed how they train their collectors. Training methods varied but the challenges in training collectors were relatively the same. One of the challenges mentioned…

5 Ways Competition Improves Collector Training

At The Intelitech Group we love competition. We have competed in ping-pong, sports bracket challenges, and Fitbit competitions. We always find a way to turn something into a competition. So, when collection agencies came to us saying they were ready…