Using The Intelitech Group's business analytics and collector training solutions, our clients are experiencing increases in productivity and better overall results with their collection efforts...
"We have found that new hires that are put through CollectorTalk! training have more confidence and get better results when they start making real calls than those who have not been through the training. We have also found that when collectors are having a hard time communicating with debtors, a fifteen minute session on CollectorTalk! helps get them back on track."
Action Collection Services, Inc.
"We have seen recognizable improvement in our collection procedures and strategies using Acumen!. There is no question about the positive impact The Intelitech Group has had on our collection efforts and our account flow."
Vice President & General Manager
E Partner Net
"New collectors typically take about six months to earn a return on investment. With CollectorTalk!, we have been able to do it in two!"
"We are Incorporating CollectorTalk! into the new hire training process...Our trainees have enthusiastically embraced it and like the opportunity it gives them to hear themselves in a 'safe' environment - one in which a customer is not impacted. It has given them confidence and sense of eagerness to take that first real call".
Director, Performance Development Group
Afni, Inc., Credit & Collections