International telecommunications company selects CollectorTalk! as collections training tool
Vancouver, Wash. - July 21, 2010 - The Intelitech Group, a business consulting practice and technology solutions provider for the collection industry, announced today that The Bahamas Telecommunications Company, an international communications company, has chosen CollectorTalk! as its preferred training tool to increase the effectiveness of its collections training processes.
As a benefit of this new partnership, collections staff at The Bahamas Telecommunications Company will be armed with the skills they need to overcome debtor excuses and confidently collect the maximum amount on each call. "Some of the biggest issues facing collection agencies include inconsistent training programs, high turnover among collectors, and high operational expenses associated with training," said The Intelitech Group’s Senior Partner J. Douglas Gregg. "CollectorTalk! is an easy-to-use computer-based training tool that builds interpersonal skills through simulated debt-recovery scenarios. With this unique learning system, The Bahamas Telecommunications Company will be able to learn techniques that can help them collect more in less time."
About the Bahamas Telecommunications Company
The Bahamas Telecommunications Company provides a suite of quality telecommunications services. They can assist with service to your home or office and keep you connected to friends and family. They offer a cadre of Wireless, Broadband, Landline and Corporate Packages; and can accommodate any budget.
About The Intelitech Group
The Intelitech Group provides consulting and technology solutions to help agencies achieve optimal results. Leveraging industry expertise and market intelligence with latest technology innovations, The Intelitech Group brings extensive knowledge, insights and practical tools to help agencies delve deep into all facets of the organization to measure, analyze and implement results-oriented solutions.(download this article as pdf)