Module to address the specific needs of healthcare industry collections professionals
Vancouver, Wash. - August 11, 2011 - The Intelitech Group™, a business consulting practice and technology solutions provider for the collection industry, announced today it is developing a new healthcare collections add-on module for its computer-based training tool, CollectorTalk!. The new module is being created to specifically address early out and healthcare debt of the medical industry. Twenty new healthcare industry-themed sample calls will be featured for collectors to learn and practice their collection techniques. The Intelitech Group clients can deploy the new module in the first quarter of 2012.
CollectorTalk! teaches interpersonal skills through simulated debt-recovery scenarios. The software is designed to transfer classroom-based learning to job performance and allows collectors to practice negotiation techniques, while catering their approach to debtors.
"Collectors are required to handle their medical collections calls in a very specific way," said The Intelitech Group’s Associate Partner Jason Houston. "This new module will give collectors of medical debt the tools to better handle their calls and more fully take advantage of all the benefits of CollectorTalk!."
About The Intelitech Group
The Intelitech Group provides consulting and technology solutions to help agencies achieve optimal results. Leveraging industry expertise and market intelligence with latest technology innovations, The Intelitech Group brings extensive knowledge, insights and practical tools to help agencies delve deep into all facets of the organization to measure, analyze and implement results-oriented solutions.(download this article as pdf)